Effective Date: May 27, 2026 · Cysta by Flo Chesimet, APRN, FNP-C · Texas, United States
Cysta is a wellness education platform designed to provide educational wellness information, self-guided wellness tools, and AI-supported wellness conversations related to PMOS (formerly PCOS) and women's wellness. Cysta is not a medical provider and does not provide medical diagnosis, treatment, or clinical care.
Information We Collect
Personal information collected may include:
- First name
- Email address
- Your quiz result and the path you chose (for example PMOS, hormonal shift or menopause), used to personalize emails
- The messages you type into Flo AI, which are processed to generate replies (see AI-Powered Features)
- If you are signed in: how many Flo AI messages you send each month (a count, not the content), to apply the free monthly allowance
- Sign-in records, such as when a sign-in link was requested and used
- If you have Cysta Pro and are signed in: your Flo AI conversations, saved to your account so you can return to them
Name and email are collected when you complete the quiz, join a waitlist, or subscribe to emails. Accounts use email sign-in links instead of passwords: you enter your email address, we email you a link that works once and expires in about an hour, and opening it signs you in on that device. Flo AI gives everyone a short preview without an account; to continue you create a free account this way. The email is sent from info@flochesimet.com through our email provider, Zoho. If you buy Cysta Pro, payment details are handled by Stripe and are never seen or stored by Cysta; we store only your subscription status.
Wellness Information
The Service may associate a general PMOS symptom pattern result with your email address for wellness education personalization. Other self-reported information you enter in the app, including lab values, cycle data, symptom logs and BBT readings, is stored in your browser on your device. If you choose to sign in to a Cysta account, this information and your quiz results are also stored in your account with our database provider, Supabase (United States), so they can be backed up and synced across your devices. Each account can read only its own data. You can delete your account and the data stored in it at any time from the Profile tab.
Accounts and How Account Data Is Stored
Accounts are optional. If you sign in, we store your email address, first name, quiz results, tracker entries (periods, temperatures, ovulation tests and observations), symptom log, lab entries, your subscription status and a monthly count of Flo AI messages. If you have Cysta Pro, your Flo AI conversations are stored too. This data is stored by our database provider, Supabase, on servers in the United States. Supabase encrypts all data at rest (AES-256) and in transit (TLS). Database rules limit each account to reading and changing only its own data. Cysta's administrator can access account data only to operate, secure and support the service, and never sells it. We keep account data until you delete your account. You can delete your account and everything stored in it at any time from the Profile tab, which removes it from our database. Payment records are kept by Stripe under its own policies. Cysta is a wellness education tool and is not covered by HIPAA.
Local Device Storage
Cysta uses your browser's local storage to keep your trackers, preferences, your Flo AI free-preview count and, if you sign in, your account session on your device. We do not use advertising trackers.
How We Use Information
We may use collected information to:
- Provide wellness education content
- Send wellness-related emails and updates
- Process subscriptions and payments
- Generate AI-powered wellness education replies
- Limit misuse of the AI feature (your IP address is used briefly in server memory for rate limiting and is not saved)
- Respond to support inquiries
Third-Party Services
We may share limited information with trusted third-party providers that support operation of the Service, including:
- Kit (email communications)
- Stripe (payments)
- Anthropic (AI replies in Flo AI)
- Vercel (hosting)
- Supabase (accounts and account data storage, only if you sign in)
AI-Powered Features
Certain features use artificial intelligence to generate wellness education responses. AI-generated responses may contain inaccuracies, are informational only, are not medical advice, and should not replace professional medical evaluation or treatment. When you use Flo AI, your messages and your quiz context (your first name, your pattern or stage, and any age range or symptoms you selected) are sent through Cysta's server to Anthropic, which generates the reply. Cysta does not save your conversations unless you have Cysta Pro and are signed in, in which case they are saved to your account so you can return to them; deleting your account deletes them. If you have Cysta Pro and turn on "Let Flo use my logged data", a summary of your logged cycles, symptoms, temperatures and labs is also sent with each message so Flo can explain your own patterns. You can turn this off at any time. Anthropic handles data under its own terms and privacy policy. Do not include your full name, birth date or other identifying details in your messages.
Care Network
Cysta is not a medical provider. Any education sessions or clinician referrals are not available yet. If you join a waitlist, we store your name, email and the waitlist you chose with our email provider and use them only to tell you when it opens.
Data Security
We use reasonable administrative, technical, and organizational safeguards to help protect information. No electronic transmission or storage system can be guaranteed completely secure.
Children's Privacy
The Service is intended for adults and is not directed toward children under 18 years of age. We do not knowingly collect information from children.
Your Rights
Depending on your jurisdiction, you may have rights to request access to, correction of, or deletion of your information, and to withdraw consent to communications. To exercise these rights, or to unsubscribe, email info@flochesimet.com. Every email also includes an unsubscribe link.
Contact
For privacy-related questions: info@flochesimet.com
Cysta operates from Texas, United States.